Hotel

A solution that provides a lot functionalities for Hotel, to manage their front and back office activity in an effective way.

What are the useful features that help my HOTEL in his activity ?

Being focus on the Guest Experiences
All our Hotel count on ChartsBeds solution to deliver a perfect experience to every guest from the reservation until the Check-out. Indeed, our solution provides a customized Online Booking Engine with Payement Gateway if required, confirmation email, Pre-checkin email and website, a first night satisfaction email, any automated email that you would like to send during the stay, and a departure email including a Review module.

Guest Profiles management
ChartsBeds save many informations about your Guests, including their preferences. It is very useful information for the staff in order to personalize the guest experience, your objective being to enhance guest loyalty and push them to join the PMS loyalty program.

Maximize Revenues and occupancy with Rate Management
ChartsBeds Cloud Services provides a complete rate management
functionality to hotels. It allows you to adapt your rate according to the market, through many mechanisms according to how you are structured. You can use the Overrate or Yield management and follow your main competitors in real time.

ChartsBeds simplified his Revenue management tool in order to provide the most useful and powerful tool to your revenu management team and help them to identify what are the best decision to take, to update rate for customers as well as cross-selling and up-selling.

Housekeeping management
In order to increase the Housekeeping efficiency, ChartsBeds offers to your hotel employees a room supervision user interface, including room status updates, housekeeping task management, queueing rush rooms and maintenance tasks.

You can customize very precisely which maintenance has to be applied to each room according to the duration of the stay for exemple.

The user interface is clear and can be used on Tablette in order to update in real time the room that have been cleaned and by this way, offer an early check-in to you guest.

Groupe management

The features for groupe management allows the Hotel to follow the entier process of reservation for any size of groupe.

Connected to another third party tool, our PMS can handle the groupe reservation proposal with an option date (with or without reserving the Rooms). Then, as soon as the option is validate, the reservation is confirmed and the staff can provide an online or paper Rooming list to the groupe. Ones the PMS has collected enough information the staff can start to prepare the groupe, by defining the arrival date of each member, assigning room type ans room number according to the group constraints and send individual confirmation email if needed.

The payement of the groupe can be managed by the client account feature in order to allow a payement at +30 or +60 days.

Maximize and easily manage your bookings
In order to increase your income and your occupation, ChartsBeds puts at your disposal an intuitive user interface that offers the possibility of selling your room on different distribution channels: Direct sales for individuals, sales to groups, sales via physical travel agencies or online …

Effective management of distribution channels

In order to increase its margins and maximize its occupancy rate and revenue, a hotel must optimize its direct reservation rate, priority on distribution through traditional OTA channels. Our ChartsBeds solution supports connectivity with leading OTAs and also gives hotels tools to manage prices and allocate room inventory to all distribution channels so that hotels can maximize their revenues, occupation and ADR.

Improve the performance of your HOTEL with reports
Providing hundreds of reports within your ChartsBeds PMS allows you to get a real-world view of your key metrics. The system offers more than 300 standard reports, incorporating forecasts and historical data.

Additional Sales
The sale of additional products such as food, beverages or any type of product or service in your hotel contributes significantly to increasing your income.
In order to ensure that your restaurants or bars work efficiently, ChartsBeds offers you the possibility to sell via your PMS.
To maximize customer satisfaction and profitability, ChartsBeds also offers interfacing your PMS to any POS.

Our PMS has been also connected to many third party tool, and there is no limitation for us to be connected to any system thanks to our open API. You are invited to consult our Partner program to follow our current partners or to subscribe to our partnership program.

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