Page category: support


Chartsbeds is a turnkey solution for the hospitality industry, in this respect we take care of the implementation and configuration of the system for your establishment. We carry out the mapping of the rooms, the adjustments and connections with the OTA, the creation of your booking engine, etc.

Chat live

When you are in front of your computer, hands on your keyboard, then live chat can be a quick way to contact our support. No need to pick up the phone, or to write long sentences to explain, the live chat allows to exchange very quickly with our team. Of course, chat live also allows …

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Support téléphonique 24/7 Our team of technicians is available at all hours of the day and night to answer you in person. It is often much easier to ask a question or explain a problem by speaking directly to a professional member of the support team. After a quick analysis of the situation, our technicians …

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You can get a personalized one-on-one online demonstration of our product with our support executive anytime. This is perfect for someone who is looking for a more in-depth review of the product. Just complete and submit the form to book a no obligation demo today.


Whether you are looking for full product training or just a training for a specific process, we provide online training that meet your needs. Simplicity is an essential feature of our solution, so our clients can manage their installation almost immediately after installing our software. However, a training provided directly by our own technicians, remains …

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Our ticket assistance system offers the flexibility to follow a question or problem encountered by our customers. You can open a ticket at any time, this one will be immediately studied by one of our technicians who will answer and give you an immediate answer. In the event of a complex situation, the ticket is then shared …

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Remote support

Direct control for more efficiency Remote access to your computer is a very effective way to solve a problem. Chartsbeds uses the services of the leader in the remote access market, Teamviewer, which allows not only a simplified access but also, and this is probably the most important, a total security during the session. Do not believe …

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For the past 25 years, Chartsbeds has placed customer support and satisfaction as a primary and ongoing goal. Thousands of questions and answers have accumulated in our database and allow us to offer a rich source of information and documentation for our customers in the form of FAQ. Thus, you can sometimes find an answer …

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Contact us

ChartsBeds – Ireland (Head Office)   Address Ulysses House Foley Street, Dublin 1 Ireland Email: Phone: +353 766 805 402 ChartsBeds – Australia   Address Suite 20, Greenwich Square 130-134 Pacific Highway St Leonards NSW 2065 Australia Email: Phone: +61 2 9037 8480 Customer Support Numbers